1. Introduction
A blockchain is a
chain of records,
called blocks, used
to maintain a
cumulatively growing
list of
digital
transactions, such
as electronic
healthcare records
(EHR) or electronic
medical records
(EMR) in the
healthcare industry.
Each block contains
a timestamp and a
digital signature,
and links
to a previous block.
The blocks also
contain a nonce,
which is an integer
used during the
mining
process. The nonce
fortifies the block
from hackers or
unwanted users by
making the integer
as
unique as possible
and extremely
difficult to re-run
or reuse.
Blockchain is poised
to make our digital
transactions more
efficient by
removing
intermediaries from
the process.
Forrester’s “Top 10
Technology Trends to
Watch: 2018 to 2020”
report predicts that
by
2019 “a viable
blockchain-based
market will be
commercialized.”
2. Why blockchain matters
Industry disruptor
No central authority or third-party transaction verifiers such as auditors, legal services, payment processors, brokerages and other similar organizations needed to verify trust and the transfer of value
Less oversight and fewer intermediaries save costs
All participants have access to a copy of the ledger, eliminating the duplication of effort
A smaller number of participants can use it privately by deploying a “permissioned blockchain” to control who participates in transaction activity
3. How can blockchain help healthcare?
In a recent survey
by PwC, financial
services is a leader
in blockchain
development, at 46%,
compared to energy
and utilities (12%),
industrial products
(12%) and healthcare
(11%).2 Although
the benefits of
blockchain are
multifold, we still
need to evaluate and
identify
transactions that
are a
natural fit for this
technology. Because
blockchain is
immutable,
trustless,
decentralized and
distributed, it
holds the potential
to disintermediate
processes, optimize
workflows, cut
operational
costs, eliminate
duplication of work
and fight fraud. All
of this improves
transparency in the
healthcare industry,
saving billions of
dollars.
Blockchain
can benefit
healthcare in the
following ways:
Claims and billing
managementransfer of
value
Blockchain
implemented in
the
claims
adjudication
and billing
management
process
will help all
parties be aware
of
their share of
the
projected cost
for a
service. It can
further reduce
administrative
costs
by automating
the
billing and
insurance
related
(BIR)
activities.
Medical data
management.
Blockchain can
improve
interoperability and
secure the exchange
of healthcare
information. The
ability to track
patients in real
time improves care
coordination, which
is also a
fundamental
requirement for
value-based and
cost-effective care.
Reducing fraud.
Fraud costs the
insurance industry
more than $80
billion annually.3
Blockchain can help
determine if a
submission is valid,
mitigating
fraudulent
activities by
securely pulling
data from
multiple sources at
any point in a
transaction.
Health research and
clinical
trials
An
estimated 50% of
clinical trials go
unreported.4 Using
time-stamped records
and results,
blockchain
advancements can
address selective
reporting and the
manipulation of
results,
which will reduce
fraud and errors in
clinical trial
records.
Tracking counterfeit
drugs.
Pharmaceutical
companies incur an
estimated annual
loss of $200 billion
due to counterfeit
drugs.5 Blockchain
could create a
“single source of
truth” surrounding
the movement of
goods
and help maintain
integrity by
tracking each step
of the drug supply
chain at the
individual
drug/product level.
Securing protected
health information
(PHI).
From 2015 through
2016, 140 million
patient records were
breached, affecting
more than 27
million patient
records.6 Apart from
hacking and
ransomware, 43% of
such breaches (192
incidents) were
internal due to
insider error or
wrongdoing.6 The
existing healthcare
IT
architecture may not
be sufficient to
monitor and secure
connected devices
(internet of medical
things, or IoMT).
Using blockchain can
alleviate privacy
and reliability
concerns.
Reducing healthcare
costs and improving
transparency with
blockchain
Today,
the healthcare
industry is using
automation and
artificial
intelligence (AI)
across the payer
and provider
landscape. While
payers can
significantly reduce
costs and improve
efficiencies
with robotic process
automation (RPA),
providers are using
AI-powered systems
to improve the
accuracy of
diagnostics and
create seamless
patient experiences.
As the healthcare
industry
gets smarter about
the use of data
analytics and starts
adopting automation
and AI-powered
solutions, many
innovative and
expedient solutions
will be implemented
across the industry.
But
the real benefit
will
come from adding
blockchain
technology to this
AI-powered system,
what
MAH HEALTH
8
Estonia, Europe.
www.MAHhealthcare.com
I www.MAH.healthcare
PASSPORT calls
AI-blended
blockchain. Let’s
put this into
context. Although
the healthcare
industry
has been adopting
electronic
transaction systems
over the last 20
years, manual
transaction
processes still
account for roughly
$10 billion USD and
Eligibility and
Benefit verification
accounts for
more than half of
this spend.7 Several
factors contribute
to this, including
convoluted rules
that
actually decrease
efficiency, complex
administration costs
primarily associated
with BIR, gaps in
care coordination
such as fragmented
care delivery
processes, and loss
of continuity of
both patient
data and provider
assessments. Other
challenges include
recent changes in
the legislative
landscape, namely
the Health Insurance
Portability and
Accountability Act
of 1996 (HIPAA) and
the
Patient Protection
and Affordable Care
Act (ACA).
Introducing
blockchain solutions
and weaving in
RPA across the
provider, agent and
payer landscape can
have a tremendous
impact on the
healthcare industry.
The blockchain
solutions can bring
much-needed
efficiency and
transparency
by making every
transaction unique,
immutable and
accessible in real
time, while
automation can
bring in speed and
cost efficiencies.
Such a system can
ensure patients are
better informed of
projected costs,
because payers and
providers will have
all the data (both
historical and
current) at
hand. It will also
enable accurate
reporting, hitherto
a difficult task,
because all data
will be available
and processed in
near real time.
Together, blockchain
and AI-powered
systems can drive
down
overall costs,
significantly reduce
BIR and, most
importantly, root
out fraudulent
transactions. This
can improve the
customer experience
by expediting
overall system
performance from
days or weeks
to minutes and even
seconds.
Medical records also
prove critical for
research. The ONC's
report emphasizes
that biomedical and
public health
researchers “require
the ability to
analyze information
from many sources in
order to
identify public
health risks,
develop new
treatments and
cures, and enable
precision medicine”.
Though some data
trickles through to
researchers from
clinical studies,
surveys, and
teaching
hospitals, we note a
growing interest
among patients, care
providers and
regulatory bodies to
responsibly share
more data, and thus
enable better care
for others. In this
work, we explore a
blockchain structure
applied to EHRs. We
build on this
distributed ledger
protocol originally
associated with
Bitcoin. The
blockchain uses
public key
cryptography to
create an
append-only,
immutable,
timestamped chain of
content. Copies of
the blockchain are
distributed on each
participating node
in the network. The
Proof of Work
algorithm used to
secure the content
from
tampering depends on
a “trustless” model,
where individual
nodes must compete
to solve
computationally
intensive “puzzles”
(hashing exercises)
before the next
block of content can
be
appended to the
chain. These worker
nodes are known as
“miners,” and the
work required of
miners
to append blocks
ensures that it is
difficult to rewrite
history on the
blockchain. Our MAH
Health
passport blockchain
implementation
addresses the four
major issues
highlighted above:
fragmented, slow
access to medical
data; system
interoperability;
patient agency;
improved data
quality and quantity
for medical
research.